Someone from my list had asked this question when I asked: “what are you struggling with right now?”
What’s great about this question is that it’s smart.
This is the line of thinking that turns freelancers into consultants.
It's smart because a “contracting resource” is someone who’s hired out by presumably another business to fill the gaps in their own business.
For example, development shops hiring a developer to help with their overflow work.
Whereas a “solo business owner” is someone who has a specific customer that they go after and serve a specific solution towards. They may be a developer who can write PHP, but they stay to a specific kind of customer because of the service they provide.
For example, they only work with SaaS companies providing onboarding development within their application.
I had this exact question back in 2011. I had most of my client work coming by way of other agencies. I purposefully did this due to me working in agencies for close to a decade. So I understood their pain, but also knew that I didn’t have to do the sales end, which at that time I was not very comfortable doing.
In 2011 I realized that I was running a business where I had no control over the work, timelines, budgets, rates, and had left a full-time job of 1 boss, for a job that had 8.
The first thing I did was stop taking any new sub-contracting work. Sure I did work for existing clients, but any new agencies that came my way, I said no to.
I started seeking out through my network for projects that I knew I could do, which were specifically focused on ecommerce.
No longer did I want to work on employee directories, back-end applications, custom database applications on the front-end. Had no interest in doing those types of things.
So I focused solely on ecommerce, put up a simple landing page talking about it, and then had an online form to fill out.
This was the first time I started my own sales pipeline.
The second thing, and key to the success I had, was to network.
Business is all about the people, this was the time I really started to double-down on Twitter and jump into the conversations that I could help people answer some questions.
I had Bridget Willard on Live In The Feast. She’s a Twitter guru and helps her clients build their businesses using relationship marketing on Twitter. She unpacked a ton of tactics, which one of them is about creating lists and watching out for specific questions that you can answer.
I didn’t realize it then, but that’s exactly what I was doing. I would spend about 30 minutes a day on Twitter just jumping in and helping out.
It’s not fancy, but it’s the reality of business today. If it were 1950, I would’ve have been flipping through lead call lists and dialing. Except this day in age, people on social are there, complaining, telling you specifically what they are struggling with.
As a someone who is providing services, that’s a gold mine.
These 2 initial stepping stones were the genesis of my business today. Stop taking on new clients that I no longer wanted to work with. Then make a conscious effort to seek out those that I do want to work for.
Running your freelance business
More episodes in this topic:
17
What do you do when a crisis hits?
18
How to start building an email list as a freelancer?
20
How do you manage time wearing so many hats as a freelancer?
28
What software tools do you use for business? What is best?
32
How do you prevent, manage scope creep in your projects?
34
Do you schedule in time for exploring or reading articles online?
38
What is the best way to get income fast?
40
What happens if you can’t define a scope of work on a call?
41
What do I do first thing Monday morning?
47
How can I focus on my business when I’ve got a ton client work?
53
Do I have to be concerned with GDPR?
65
What are the tools and services that you use and would recommend to freelancers?
70
How do you have time for all that you do?
74
What podcasting gear do I use?
78
Does live chat bring you in business?
81
How do you followup with a lead after a proposal?
84
Did hiring a mentor really help you with starting up your business or your career?
87
What is my writing process
88
What is the easiest way to get a remote testimonial?
91
How do you determine a quality prospect?
115
How do you step away and actually take a vacation?
116
Are job boards reliable?
123
How to decrease the sales cycle or time to close?
127
How would you write a cold outreach email?
130
How to present different services that could potentially diminish your abilities in the minds of clients?
132
Should I bundle projects for clients or keep projects separate per client?
133
What product do you use for your business that you can’t live without?
135
What makes you stand out from other freelancers?
136
Do I drop this client?
142
How do I set a goal?
143
Do you meet leads and clients face-to-face?
144
How do I work “ON” my business and not “IN” my business?
147
What is the best structure for setting a goal?
152
How do you do a review of your week?
156
What do I say when a potential client says I’m too expensive?
159
What is activity based selling?
165
How to get more clients?
167
How to have a productive week?
168
Do you use a CRM for your business?
171
How do you choose the technology for your clients?
180
What is the structure of a weekly review?
181
What is the structure of a monthly review?
191
What are lead generation techniques to get me out of the feast and famine revenue cycle?
193
How do I know if I should buy a course?
198
What’s a polite way to tell existing clients you are raising your rates? And what is a reasonable percentage to go up?
199
How many email follow-ups should I send to a lead?
201
What do I do? I’m afraid to filter the tire kickers coming into my business because they are the only leads I have.
202
How to take the next step from contracting resource to solo business owner?
205
What do you think about Gutenberg? Schmutenberg!
206
How do I get better at sales?
207
How to overcome objections in sales?
208
How do I respond to an RFP?
209
How to respond to “I don’t need strategy, can you just do…”?
210
If you don’t have experience, how to you prove the quality without the education/experience?
212
How do you handle a client that has ghosted?
218
What do you ask during a sales call?
219
How to improve your sales process as a freelancer?
222
How to charge more as a freelancer?
225
How do you push past the imposter syndrome?
229
How do you segment your email list?
236
What to say when a client insists on adding something new?
257
What kind of content should I promote to potential clients?
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